Thank you for choosing Tuyo! Please note that prescription product purchases are non-refundable and cannot be returned or resold. Once a prescription is issued and processed by our partner pharmacy, it cannot be reversed.

Tuyo may update this refund policy at any time without prior notice. Changes will take effect immediately once posted on our website or communicated through other channels.

Refunds are only available for processing errors. If you believe there was a mistake with your membership or payment, please reach out to us with any questions or concerns.